The
Secrets of Those Who Love Their Work:
How people are thriving and finding the right work
despite the challenges of the new workplace
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Keeping
your eye on the ball
Finally, I would suggest that a key skill or attitude is
the ability to keep one's eye on the ball-and having and
sharing a common vision with your colleagues. Are we here
to make history? Are we here to satisfy customers? Is the
endgame nothing but filling up a lonely and empty life?
What are we really doing here and why are we doing it? If
you don't know the answer to that, stop and begin to reflect
on your work. There has to be something bigger than just
"it's my job" or "it's a living". If
that something isn't bigger than just personal gain, the
likelihood of success diminishes even further. Know what
the endgame is and then take things in stride. Nothing is
the end of the world, certainly not something at work.
Behaviors,
attitudes and skills that seem to hurt career satisfaction
and success
Denial
Denial is not just a problem for personal issues. It is
one for business or career success and satisfaction too.
If one is angry, upset, out of control, sad or otherwise
off balance personally, this will definitely hurt one's
career and career satisfaction. Some folks just cannot see
that they are in a job to prove something to their parents,
or to get back at a perceived hurt.
We
see this type of denial on a large scale with organizations
like Napster. These were adults who could not see that stealing
music could be wrong. And, we see it on a personal level.
Ralph Nader did not understand how he might be perceived
as a spoiler in the election. These may be extreme examples,
but to the point. Denial is not a good strategy if one wants
to be fully engaged and satisfied professionally.
The
most recent case of widespread denial was in some new companies
who were wildly "successful" one moment and closed
the next. There were many that were abused and hurt in this
process and denial was often the culprit. The owners or
investors did not want to see that their plans were not
going to work out. These people often withheld vital information
from others like their own employees. There were companies
assuring employees that "everything was fine,"
while the company was days from closing.
Overly
organized and too rational
Being overly organized, rational or abstract is a sure way
to wind up disillusioned and frustrated at work. Of course
it is important to be organized. It is also smart to look
at things objectively. But when one is obsessed by these
things two things result: first, the big picture gets obscured,
and secondly, one becomes continually frustrated because
the truth of life's messiness and lack of logic keeps hitting
against the over reliance on "just the facts."
Things never were simple or black and white. To make things
boil down to just the rational facts and expect things to
work that way is a recipe for disaster. People, events,
life, the market are not purely logical, safe, organized
and systematized. Long-term Capital Management in Greenwich,
CT. discovered that although having brilliant theories may
work in the abstract, they don't always work in the real
world. Stay anchored to reality and the entire gray area
that goes with life and you will be more likely to achieve
greater success and maintain an even keel.
Taking
things too personally
Taking things too personally especially in a fast paced
and often cool workplace can be another hindrance to satisfaction
and success. People say and do insensitive things all the
time. And, they do them at work constantly. The pressure
to perform and maintain the satisfaction of clients can
keep people juggling too many balls. Joe did not forget
to call you because you are not worthy-you just didn't make
Joe's radar screen today and it's as simple as that. Mary
doesn't think your ideas are without merit, she just is
too busy fighting fires in her department to give you any
thought what so ever. More than likely people are not only
NOT out to get you, they don't even remember you. Taking
all this too personally will make you crazy. Realize everyone
is running at full tilt and take NONE of it personally.
It's easy to say and hard to do, but trust me this is true.
It is your responsibility to get the attention you need
and deserve. But realize that you are going to have to be
constantly pitching because the demands on people's time
and attention are increasing all the time. No, you are not
alone in thinking no one cares. No one cares except when
they have to. Very likely you are not responding as much
as you should to others either. Have mercy on your colleagues
and then let them off the hook about ignoring you. But keep
pitching and trying to get the attention you may need.
Missing
the point of work
Don't miss the point. And the point is the goal of any business,
which is to meet customer needs and to get paid for it.
Yes, that is it. Businesses have to do things that people
want to pay for. And, your work is just part of the overall
picture to make sure that happens. As the CEO or the bathroom
attendant, your role is essentially the same. You have to
do things all day long that help make the business run smoother
and more efficiently so that customers can buy your organization's
services or products and pay for them. And, you have to
help keep costs down and contribute to raising customer
satisfaction. Never, never lose site of this truth about
work. Your raise is not the point. Your career is not the
point. Your chance to work in Chicago is not the point.
These are personal goals important to only you. Show people
that if you achieve these things, the company will run better
and the customers will pay more--then you are in business.
Miss the point and you may not achieve what you are after
and you may find yourself out of work too. Keeping your
eye on the ball creates satisfaction because it leads to
opportunities. If you lose site of the ball things will
not go well for you or the organization you work for.
Resisting
change
Resisting change is another unproductive behavior. Not that
you have to embrace every crazy new approach that comes
up, but being resistant to basic changes in your field or
industry can create doom. You don't need all of the electronic
gadgets out there, but it is more than likely time to start
using the Internet for more than email. You don't need to
jump on every leadership bandwagon, but if the last book
you read on leadership was when Jimmy Carter was President
it's time to move along. If you can't say you have read
anything new or significant since you left college or grad
school watch out. And if you find yourself saying, "there
is just too much change" be prepared for a gentle push
in a direction you may not want to go in.
Technology for technology sake
Technology for the sake of technology is always a dooming
strategy. No organization needs all the latest anything.
It simply does not make sense. Balance what is new with
what is really needed for your organization. Beware of being
someone's experiment.
Confusing
who you are with what you do
Finally, never confuse who you are with what you do. Yes,
you are a change agent or a super programmer or tester deluxe.
But, you are more, much more than that. Always be able to
step away and know that you could be fine doing something
else if need be. It is the same with a marriage or a friendship.
It is good to feel you have made the right choice of partner
or friend, but it is not good to feel you would die if you
did not have a given relationship. Do not ever believe that
there could never be another work opportunity. There are
CEOs and CIOs too numerous to mention whom mistakenly believed
they were indispensable.
Work
must have meaning for each individual: Strategies for Success
"The
future belongs to those who believe in the beauty of their
dreams," said Eleanor Roosevelt. And for those that
seek satisfaction and happiness at work, this is especially
true. Having a vision of what success looks like, and feeling
drawn to accomplish something is the surest way to be happy
and satisfied with what you are doing. We can all think
of people who were driven to succeed despite tremendous
odds. These are the lucky people who just feel a passion
so deep for the work that they do that nothing can stop
them. For most of us the call is not quite as strong, but
it is still powerful. If there is no dream at all satisfaction
will be a rare occurrence.
However, in considering people who have been happy and satisfied
with their work and comparing those people to others who
do not seem to be, there appears to be several ways that
work for different types of people. Each of these strategies
stems from the self-knowledge mentioned earlier as an important
component of success.
The
four most common strategies for success are:
|
Show
me the money |
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Personal
Fulfillment |
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One
step at a time |
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This,
that and something else again. |
My
work experience has shown me that each of these can work
depending on the person and what they really want. Objectives
are the core issue. My experience has taught me that many
people have never really come to grips with this issue.
They say they want money and what they really want is power.
Or, they say they want fulfillment and are upset when someone
else makes a great deal of money. If there is any question
worth reflecting upon it is the one that focuses on what
one truly wants to achieve. Here are four common career
strategies and some thoughts about achieving happiness and
satisfaction with them. These four strategies cover most
people. I did not include strategies such as power because
they are not mainstream strategies that tend to bring personal
satisfaction and happiness.
Strategies
for success
Show
me the money
Clearly
making a great deal of money is important for some people.
My guess is that many more people would be better off with
this strategy. Rather than doing something to make a great
deal of money, people just wish they made more money doing
what they want to do. This is both childish and silly. If
you want to lead an exciting life don't move to a small
town with one restaurant and no theaters, stores, museums
or attractions. If you want to lose weight, don't fill the
refrigerator with cookies and ice cream. This is all pretty
basic. Wishing that teaching in a ghetto school, which is
what you want to do, should pay $100,000.00 a year is a
good thought, but it is unlikely. If you want the money
then you'll have to switch gears. But again, keep asking
yourself what you want. You may really not feel better making
$100,000 if it means compromising some of your values or
leaving some things behind. But then again, you might be.
Only you can really know this and know this you should.
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